Terms of Service
Introduction
These terms govern your use of Sanctum's services. By booking a call, engaging a package, or using this website, you agree to be bound by them.
Services provided
Sanctum provides resume writing, LinkedIn profile transformation, network growth, content creation, opportunity monitoring, and, for Accelerate clients, application and recruiter outreach services, as described in your selected package.
Payment terms
One-time setup fees are due before work begins. Monthly fees, where applicable, are billed in advance on a recurring basis until you pause or cancel. Prices are quoted in USD unless otherwise agreed.
Founding member pricing terms
Founding member pricing is available to the first 30 clients, or through December 31, 2026, whichever comes first, and is locked in for as long as you remain continuously subscribed, even after standard pricing resumes in January 2027. Cancelling and rejoining later forfeits founding member status and reverts you to standard pricing.
Cancellation and refund policy
Monthly plans have no minimum term. You may pause or cancel by giving 14 days' notice. If you change your mind before we have started work, we refund your one-time setup fee in full. One-time setup fees are non-refundable once work has commenced. Monthly fees are not refunded for partial periods, except as set out in our guarantee and refund terms, which allow a refund of a monthly payment if you tell us within 14 days that you are not happy with that month's service. Nothing in these terms affects your rights under the law where you live.
Limitation of liability
Sanctum does not guarantee specific career outcomes, including interviews or job offers, as these depend on factors outside our control. Our liability for any claim arising from our services is limited to the fees paid in the preceding three months.
Client responsibilities
You agree to provide accurate information and respond to requests for approval in a timely manner. Delays in your responses may affect delivery timelines.
Intellectual property
Deliverables such as your resume and profile content become your property once paid for in full. Sanctum retains the right to reference client outcomes in anonymised or approved case studies.
Governing law
These terms are governed by the laws of the jurisdiction in which Sanctum is registered, without regard to conflict of law principles.
Contact
Questions about these terms can be sent to hello@sanctumforprofessionals.com.